An AI agent that answers your customers' DMs in seconds and sends the checkout link. Built and launched for you in 48 hours.
Book a 15-minute demo
One AI agent runs your store's inbox. It answers, tracks and sells.
Sends a ready-to-pay checkout link in the chat. One in thirteen chats ends in an order.
Understands the voice notes your customers send.
Hi, do you have the Daily Moisturizer in the bigger size?
Finds any order and shows live tracking, right in the chat.
When it can't solve something, it opens a ticket for your team.
Sam wants to return the Foaming Cleanser. The order is inside the 30-day window.
One agent on WhatsApp, Instagram, Messenger, your website and email.
Support Fabric is an AI agent trained on your store. It answers customers on every channel in seconds, day and night. It finds their orders, recommends the right product and sends the checkout link in the chat.
Not a chatbot
Your customers have heard that line enough. They will never hear it from your agent.
While your team sleeps, your agent answers the question, sends the checkout link and takes the order. You wake up to the sale.
What your agent does
Voice notes
Customers send a voice note the way they would to a friend. The agent understands it and replies in seconds.
A damaged item, a screenshot, a product they spotted somewhere. The agent looks at the picture and knows what to do.
A customer sends a photo of a problem. The agent reads it and deals with it.
A photo or a screenshot is enough. The agent finds the match in your store.
When a customer is ready to buy, the agent sends a checkout link with the cart already filled. They tap, pay and the order lands in your store.
“I ran a $228K sale and wasn’t in it.”
Most chats never need a person. The AI resolves 94.5% of conversations on its own. When a customer does need someone, your team steps in with one click.
The helpdesk
The AI handles the volume. Your team steps in when a customer needs a person.
Shown with demo store data.
Copilot
Copilot sits beside your inbox. Ask in plain English. It finds the chats, orders and tickets, then acts on them for you.
You tell us how you want your agent to behave and talk. We look at your channels and the questions your customers ask most.
Trained on your products, policies and tone. Connected to Shopify or WooCommerce and your channels.
Your agent is answering customers, day and night.
The $999 covers the build and your first month. After that it is $399 a month, and you can cancel anytime.
Everything to go live, plus your first month.
Cancel anytime.
You pay exactly what the AI provider charges. We add nothing on top.
See everything that is included
Drag to your monthly volume.
About 270 a day
Support Fabric$399 + about $280 AI usage
$679a month
The same volume, handled by
In-house team7 reps and a team lead
$34,50051× the cost
Outsourced team7 offshore agents
$14,00021× the cost
Per-ticket AI tool75¢ for every conversation
$6,0009× the cost
You'd save about $33,800 a month.
That is about $405,900 a year compared with an in-house team.
In-house. One rep handles about 1,300 conversations a month and costs $4,000 a month fully loaded (salary, benefits, tools). We assume at least two reps, plus a $6,500 team lead once you pass three. That covers business hours only.
Outsourced. The same headcount at $2,000 per agent a month, a typical offshore rate.
Per-ticket AI tools. 75¢ a conversation, the midpoint of published per-resolution prices (60¢ to $1).
Support Fabric. $399 a month plus AI usage at the provider's price. Across our live stores that averages 2 to 4¢ a conversation. Your numbers will vary, and your dashboard shows the real meter.
Our guarantee
We count the orders your agent closes inside your DMs.
Book a 15-minute demoBecause we do the setup for you. A free trial means you build it yourself, and that is exactly what we are replacing.
The full build, training, all channel integrations and your first month live.
Each reply uses AI tokens, billed at the provider's price with no markup. You see exact usage in your dashboard.
Shopify and WooCommerce.
It fits best if you handle 50 or more customer conversations a day. Below that, you may not need it yet.
A chatbot follows a script and offers menu options. This agent reads the question, checks your store for the order, product or policy, and answers in your tone.
It hands the chat to your team and writes up a ticket with the full conversation attached.
One call to tell us how you want your agent to behave and talk. You install our app on your store. We do the rest.
Yes. Anyone on your team can take over a conversation from the inbox at any time.
50 orders closed inside your DMs in 50 days, or you don't pay.
Coming soon from Support Fabric
A messaging app for shoppers. They chat with every brand on Support Fabric and track their orders in one place.
Get early accessAnd your DMs start closing sales.
Book 15 minutes. We'll show you the agent running on a store like yours.
Book a 15-minute demo50 orders closed inside your DMs in 50 days, or you don't pay.
